Privacy Policy
Effective: May 25, 2018
Introduction
LEANSTACK, Inc. ("LEANSTACK," "we," or "us") provides online productivity tools and services accessible via web browser and mobile/desktop applications. This Privacy Policy explains what information we collect from you, how we use it, and your choices regarding your information.
Information We Collect
Customer Data
Customer Data includes content you submit to our services, such as lean canvases, experiment reports, and validation plans. You may also provide profile information such as your name, job title, photo, and phone number.
Other Information
- Account creation details — email address and password
- Organization setup information — company name and domain
- Billing and payment information
- Services usage and interaction data
- Log data — including IP addresses and browser information
- Device information and crash data
- Geo-location data — GPS with permission; WiFi/IP-based approximation otherwise
- Third-party integration data
- Aggregate or partner-provided information
Cookies and Tracking
We use session-based and persistent cookies, plus similar technologies like web beacons. You can manage cookie settings through your browser. We use Google Analytics and note that disabling cookies may limit service functionality.
Do Not Track: Our services don't collect personal information across third-party sites, so DNT signals don't apply.
Email Policies
We commit to confidentiality and don't sell email lists. We comply with CAN-SPAM Act requirements, providing unsubscribe options in all marketing communications. Service and administrative emails cannot be opted out of.
How We Use Your Information
Customer Data is accessed only as necessary to provide services, address security issues, comply with law, or per customer instruction.
Other information is used to improve services, respond to inquiries, send administrative communications, manage billing, conduct marketing, and prevent fraud.
Your Choices
Customers control their own Customer Data through settings and management tools. You can manage browser cookies and device-level privacy settings independently.
Data Sharing
Customer Data
Customer Data may be shared with third-party service providers, corporate affiliates, and third-party integration providers (at your direction).
Other Information
Other information may be shared with service providers, affiliates, and customers when resolving issues.
Other Disclosures
Information may be shared during business transitions (mergers, acquisitions), to comply with law, or to prevent fraud and protect safety. Aggregate or de-identified data may be shared for any purpose.
Security
We implement protective measures scaled to data sensitivity and current technology standards. See our Security Practices page for detailed information.
Artificial Intelligence
AI technologies may process user data for service improvement and analysis. Users accept associated risks and agree to indemnify the company for claims resulting from AI tool usage.
Children's Privacy
Our services aren't directed to children under 13. Parents should contact us if a child provides information without consent.
Policy Changes
We may modify this policy; continued service use indicates acceptance of changes.
International Data Transfers
We offer EU Standard Contractual Clauses for international data transfers and provide a Data Processing Addendum.
Data Protection Officer
Contact: team@leanstack.com
Data Controller/Processor Role
Generally, customers are controllers of Customer Data; LEANSTACK is the processor of Customer Data and controller of other information.
Your Rights
Individuals in certain jurisdictions (including the EEA) have rights to access, update, delete, or correct personal data. We process data based on legitimate interests and GDPR compliance. You may restrict data use and lodge complaints with local data protection authorities.
Contact Information
Email: team@leanstack.com
Address: LEANSTACK, 5409 Montview Street, Austin, TX 78756